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Accident compensation lawyers

Home > News > Woman shopper slipped and fell on wet floor in shopping centre

25th February 2013

Woman shopper slipped and fell on wet floor in shopping centre

When our client went shopping one day, she decided to use a local covered shopping centre as it had been raining all day. Unfortunately, due to the negligence of the cleaning contractor, she suffered a serious injury which would have a significant long-term effect on her and her family.

She asked for our accident compensation advice on making a claim for slip, trip and fall compensation. Our specialist accident compensation lawyers issued court proceedings but satisfactory terms were subsequently agreed and our client received 100% of the thousands of pounds of compensation won by our expert lawyers.

Broken ankle after slipping on wet floor

The entrance to the centre was through 2 sets of double doors with a mat between them. However, due to the volume of rain that day, the mats were unable to cope and as visitors stepped off the mat, the floor beyond it had become extremely wet and slippery.

As our client stepped off the mat, her foot skidded away from her, twisting and causing her to fall heavily to the floor. She immediately felt pain in her ankle and following an x-ray at hospital, it was confirmed that she had broken her ankle on both sides. Whilst lying on the floor her clothing became wet as she lay waiting for the ambulance.

She spent several days in hospital and underwent surgery to re-set the broken bones. Unfortunately, the injury did not heal well and our client underwent several operations and had to have pins inserted to help the healing process.

Mats wrongly positioned to cope with the volume of water

Whilst waiting for the ambulance, a security guard moved the mat closer towards the doors and our client observed that there were no warning signs that the floor was wet.

When she returned to the Centre some weeks later, several additional mats had been provided, with warning signs throughout the area, a very different situation to that on the day of her accident.

Making a claim for accident compensation

Clear Answers’ specialist personal injury lawyers are waiting to provide you with expert legal advice. We specialise in all types of personal injury compensation claims, particularly those that happen in public places.

If you or a family member has been injured through no fault of your own, please ring us on 0800 783 9019 and speak to one of our advisers. They will be happy to answer any questions you may have, and to talk you through the claims process in plain English. Alternatively, please complete one of our online compensation claim forms and a representative will contact you as quickly as possible.

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