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Home > News > Accident compensation for shopper who fell in retail store

4th January 2011

Accident compensation for shopper who fell in retail store

A simple shopping trip to a large retail store turned out to be a devastating day for our client in this fall accident. Already reliant on crutches, her mobility was further compromised when she suffered a fall during her brief shopping trip.

Our specialist accident compensation lawyers were able to secure substantial slip, trip and fall compensation for our client. Despite the defendant’s admission of liability and breaching the Occupiers Liability Act 1957, we were forced to issue court proceedings before the other side offered an acceptable sum in accident compensation.

Accident in retail store

The item for which our client was shopping was on a shelf several feet above the floor, causing her to reach up to select it. In doing so, she tripped on a box left on the floor in the aisle, unsteadying her and causing her to fall. As a result of her fall, our client suffered a head injury and an injury to her knee. The following day, her knee was swollen and very painful and she visited her local hospital where x-rays showed no bone injury.

Ongoing injury following fall accident

Although the immediate injuries that our client suffered had appeared relatively minor, she had in fact suffered a serious injury to her knee which was not identified for some time. Because of the delay in treatment she had to undergo several invasive surgery procedures and has been left considerably less mobile than she had been prior to the accident.

Breach of the Occupiers Liability Act 1957

Under the Occupiers Liability Act 1957, a store owner has a duty of care to make sure their premises are safe for all visitors. As a lawful visitor to the store, our client should have expected to be protected by the defendant against injury.

By failing to ensure the store floor was kept free from clutter, they had exposed any visitor to risk of injury. This was a breach of the Act.

Personal Injury Compensation Claim

Clear Answers’ specialist personal injury lawyers have extensive experience in all types of personal injury claims, including those that result from a breach of the Occupiers' Liability Act, such as a slip, trip or fall.

Should you decide to instruct us to represent you in your accident compensation claim, Clear Answers’ lawyers have teams of specialists waiting to help you. They will be happy to talk you through the claims process in plain English, will provide you with expert compensation claim advice, and will answer any questions you may have regarding your claim.

If you, or a family member, has been injured in any sort of personal injury accident, please ring us on 0800 783 9019 and speak to one of our advisers. Alternatively, you may prefer to complete one of our on-line accident compensation claim forms and one of our representatives will contact you as soon as possible.

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