Your privacy is important to us

We’d like you to know how we collect and use information and what we do to safeguard any information you give us. 

To set your personalised cookie preferences visit our Privacy / Cookie Settings page.

If, after reading our Privacy Information, you have any questions, just send an email to Head of Risk and Compliance at Risk&ComplianceBirmingham@thompsons.law and we’ll get back to you. Read our Company Privacy Information.

We do not collect and keep personal information about people who visit our website without making any further inquiry.

We keep a record of the name, contact details, union membership and brief details about the inquiry of anyone whose only contact with us is making an inquiry or asking for advice by telephone, email or letter.  We do this to provide our telephone service and to manage the service. This information is confidential and cannot be disclosed to any third parties because of legal professional privilege. We may use the information to provide statistics and management information to trade unions but this will not include any personal information.

Cookies

Cookies are small data files that are stored on the hard drive of your computer, laptop, tablet or mobile phone when you visit a website. We use cookies to help us understand how you interact with our website and improve the design of our website. We also use cookies for marketing purposes, for example to help us show audiences relevant adverts based on their behaviour on our website, or evaluate the performance of our advertising campaigns.

How we use cookies

We use a third party analytics tool called Google Analytics to collect and report on the data from these cookies. Google Analytics allows us to see how our visitors are interacting with our website. We are able to assess the number of visitors coming to our website, how they arrived at our website, what pages they navigated to and how long they spent on the various pages. Please visit the Google Privacy Policy for more information: https://policies.google.com/privacy.

We use the Facebook Pixel cookie to help us personalise adverts to specific audiences, advertise to people who have already visited our website and also to help us to evaluate our campaigns by understanding how users who have clicked on our Facebook adverts behaved on our website. A list of the type of data Facebook collects is listed below:

  •         IP addresses
  •         Information about the web browser
  •         Information about the ‘document’
  •         Information about the ‘referrer’
  •         Information about the person using the website
  •         Facebook Cookie / Pixel ID
  •         Button click data
  •         Conversion tracking
  •         Form field names

 

To control how Facebook adverts are targeted to you, visit: https://www.facebook.com/help/568137493302217.

To view Facebook’s privacy policy visit: https://www.facebook.com/privacy/explanation.

If you choose to disable all or any cookies it will not affect your ability to visit Thompsons website or use our services but it may mean that you do not get the best out of the website.

Cookies we use on our website

We have audited the cookies used by our website, so you know exactly which cookies we are using, what data they are collecting and how we use the information they provide. To set your personalised cookie preferences visit our Privacy / Cookie Settings page.

Third party cookies used on Thompsons website
Google Analytics

 Cookie 

Purpose

_utma

Determining a unique visitor. Each unique browser used to visit our website is issued this cookie. Any subsequent visits by the same browser are indentified as being from the same visitor - which assists in distinguishing between all and unique visits.
Expires: 2 Years

_utmb
_utmc

Determining a visitor session. When a visitor views a page on our website, Google Analytics attempts to rewrite the _utmb cookie and will expire after 30 minutes of no activity by the visitor. The _utmc expires when the visitor closes the browser. If either of these cookies is not present, Google Analytics knows the session has ended for that visitor.
Expires: 30 Minutes

_utmz

Determining traffic sources and navigation. This cookie contains referral information about how a visitor arrived at our website- E.g. via a search engine, by clicking an advert, a link in an email campaign, via a direct link, etc. It is also updated when vistors view our web pages, helping us understand how visitors are navigating around our website.
Expires: 6 Months

More information about Google Analytics cookies.

Google Adwords

 Cookie 

Purpose

ads/ga-audiences

Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor's online behaviour across websites.
Expires: Session

Youtube

 Cookie 

Purpose

GPS

Registers a unique ID on mobile devices to enable tracking based on geographical GPS location.
Expires: 1 day

YSC

Registers a unique ID to keep statistics of what videos from YouTube the user has seen.
Expires: Session

Hotjar

 Cookie 

Purpose

_hjid

This cookie is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.
Expires: 1 Year

_utma

This session cookie is set to let Hotjar know whether that visitor is included in the sample which is used to generate funnels.
Expires: 1 Year

Facebook Pixel

Cookie

Purpose

_fbp

Used by Facebook for advertising features such as audiences, conversions, targeting and optimisation as well as Facebook Analytics data.

Expires: Session

How to opt out of cookies

You have complete control over how to manage or delete cookies on your computer. Please visit AboutCookies.org if you wish to find out how to manage or delete cookies.

To set your personalised cookie preferences for this website visit our Privacy / Cookie Settings page.

Please note, that in restricting or deleting cookies, some websites may not function correctly.

Further Information

If we change this Privacy Policy/Cookies information we will publish the amended version on our website. If you would like to receive a copy of it through the post or if you have any comments or questions, please write to us or send an email to Risk&ComplianceBirmingham@thompsons.law.

Note: This Policy only applies to the information that we hold about private individuals, not about companies and other organisations.