Your questions answered

Clear Answers is committed to providing help and guidance in plain English. The following questions and answers provide additional information about our service and are intended for general guidance only. If your question doesn't appear here, for a prompt, friendly response. Alternatively, call FREE on 0800 783 9019.

Index: click on a question to reveal the answer

Making a claim

Q. What type of claim do you accept?
Q. Does the accident have to have happened in England?
Q. How do I know if I can make a claim?
Q. Am I entitled to any compensation?
Q. How much might my claim be worth?
Q. Who will actually deal with my claim?
Q. How often can I expect to receive an update on my claim?
Q. How do I make an enquiry?
Q. How long will it take before my case is settled?
Q. What happens when I win?
Q. What do I do next?

Costs and risks

Q. Why are Clear Answers different?
Q. What are the hidden catches other companies don't always tell you about?
Q. Will I have to make a payment to use the service?
Q. Do I have to pay any fees at all?
Q. How is the cost of my claim funded?
Q. What do I stand to lose if my claim is unsuccessful?
Q. Do I have to get a loan?
Q. Will I have to pay the other solicitors' costs if I lose?

About Clear Answers

Q. Who are Clear Answers?
Q. What does Clear Answers actually do?
Q. How is Clear Answers different from other claims companies?
Q. How do I contact Clear Answers?

Miscellaneous

Q. What is meant by 'Cost Free - Risk Free?
Q. When is litigation ('After The Event') insurance used?
Q. Will I have to go to court?
Q. Will I need to attend any meetings?
Q. If I decide to proceed what happens next?
Q. What is an expert witness?
Q. Why are there so many injury claims companies?

Using this site

Q. What do the symbols on your site mean?
Q. How do I print from your site?