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Home > Personal Injury > Public Liability > Accidents on escalators and in lifts

Accidents on escalators and in lifts

If you are unlucky enough to suffer an accident whilst travelling on an escalator or in a lift, you may be able to bring an accident claim for damages, otherwise known as compensation.

There are different laws depending on whether you had an accident at work or in a public place.

Escalators normally work safely, but if something goes wrong or the emergency stop mechanism fails to operate, a claim for accident compensation may be possible.

Lifts and elevators likewise are normally safe, but the risks are more commonplace and therefore regular maintenance is essential. For example the lift car may fail to stop at the correct place causing a tripping hazard on entering or alighting; the lift car doors may close shut on the lift user entering or leaving the lift; or the lift may simply stop mid floor leaving the occupants suspended; at worst, the lift may fall. There are strict health and safety laws about lifts used in the course of any work.

If any of these events happen, and injuries are caused, a claim may be possible.

If you are unlucky enough to suffer an accident, wherever possible always keep a record and take photographs if relevant; take the names and home addresses of witnesses; keep evidence of doctors visited and treatments, and keep receipts for any injury related expenses.

It is always important to obtain prompt specialist advice. Strict time limits apply for making a personal injury compensation claim, so please seek expert legal advice as soon as you think you may have a valid claim for compensation.

As lawyers for the most experienced personal injury law firm in the UK, Clear Answers lawyers are experts in all aspects of personal injury and in how to pursue claims for damages. They will be able to advise you whether a claim for damages is possible, give guidance and assistance on how the claim can be pursued and ensure that all the correct evidence is obtained to secure the best result for you.

Please visit our section on information and advice for more details on making a personal injury compensation claim.

Telephone us now on 0800 783 9019 or complete one of our online compensation claim forms.

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